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Services
Network Administration
Installation and configuration of servers and user workstations; perform and manage regular backups; provide technical documentation; manage users and provide user support; provide LAN management and troubleshooting assistance; manage and assist with network security and virus prevention strategy; inventory hardware, software, licensing.
Synergistic Technologies Inc can provide a full range of network administration services to your organization, from one time consultations to solve problems beyond the expertise of your own personnel to on-going service and support relationships. Services we can provide include specification, installation, and configuration of servers, such as aplication servers, file servers, webservers, mail servers, domain controllers, ISA servers, etc. utilizing Microsoft server operating systems; specification, installation, and configuration of user workstations; design and construction of backup systems and backup management; technical documentation; technical staff and user training; complete user support; LAN management and troubleshooting; design and implementation of network security; antivirus protection; and hardware, software, and licensing management.
Server virtualization is growing in importance both as a means of efficiently utilizing computer resources and as an improved approach to business continuity. Synergistic Technologies Inc is on the leading edge of virtualization and has extensive experience with both VMWare and Microsoft virtualization products and technology. Virtualization is also useful for testing potential applications before committing to them.
Synergistic Technologies Inc can provide outside auditing services, such as security audits and backup audits, to help meet regulatory requirements, as well as security penetration testing, both black-box and white-box, following National Institute of Standards SP 800-115 methodology.
Network Design and Installation
Domain and active directory planning; switchgear specification, installation, and configuration; cabling; secure wireless networks; virtual private networks (VPN); broadband connections; inter-site connections.
Synergistic Technologies Inc has skilled network professionals who can perform every aspect of your network installation, from the design and planning phase to the physical installation of your hardware and cabling to the configuration of your network security and training of your personnel. We have many years experience designing domains and active directory planning, and expend every effort to define your business requirements and growth plan to arrive at a framework that will meet your needs now and for the foreseeable future. Specifications for the physical hardware will conform to the latest standards, and our purchasing contacts can get you the very best price for the required hardware. Installation is performed by skilled craftsmen.
The proliferation of wireless devices in use today dictates that wireless networks are becoming an important part of many organizations' network configuration. Wireless networks can pose security risks if not carefully designed and configured. Wireless switching allows for additional security to be built into an organization’s network. In addition to granular user authentication, detection and removal of rogue access points and other unauthorized wireless access from your network is possible through policy enforcement features.
Snergistic Technologies Inc can provide virtual private networking (VPN) and other secure methods of remote access to your network resources to leverage the utilization of your information and applications to facilitate the growth of your business. We work with internet service providers to ensure that you have the best and most economical broadband connections possible and to connect your various locations together utilizing point to point connections or VPN over the internet.
Internet Communications
Configuration and maintenance of web servers and mail servers; web site development; intranet development; encrypted e-mail; secure web sites utilizing server-side programming.
In today's world, a well-crafted web presence is an extremely important asset for nearly any type of business. Whether you choose to purchase web hosting services or host your own server, whether you need a public web site or an intranet, Synergistic Technologies Inc can be of invaluable help in achieving a web presence tailored to your needs and objectives.
Should you choose to host your own web server, Synergistic Technologies Inc is expert in the configuration and maintenance of web servers, both Microsoft-based IIS and WAMP (Windows-Apache-MySQL-PHP) servers, with security, performance, and reliability the main objective.
Our web developers can build secure sites utilizing the full spectrum of server-side and client-side scripting capabilities of Active Server Pages, PHP, Javascript, and VBScript, which when combined with database interaction and security certificates can provide any number of sophisticated web application possibilities for your intranet or public web site.
Synergistic Technologies Inc can install, configure, and maintain e-mail servers, both Microsoft Exchange and other third-party mail servers. We can help your organization begin encrypting your e-mail to comply with HIPAA regulations and for improved security.
Application Implementation
Implementation of major applications, for example electronic medical records, accounting programs, Microsoft SharePoint, Exchange, etc.
Synergistic Technologies Inc has a proven track record of successful application implementation projects. For example, we recently set up a SharePoint site which one of our clients uses to communicate with its employees and major customers. The site is fully secure and so user-friendly that our client's staff is able to update and maintain the site without difficulty.
The healthcare industry is definitely moving toward implementing electronic medical records in a big way. We have been involved in every aspect of successful EMR implementations; from the planning, specification, and selection phase, through the purchase, installation, and configuration phase. We have provided training, served on committees to design workflows and plan chart conversion, worked with third-party IT personnel to develop interfaces to exchange lab and billing data, and served as project manager. Our experience in this area can be of major benefit to any practice considering an EMR.
We can provde expert technology assessment of your computer systems and network to help you determine whether your infrastructure is ready for EMR and/or what improvements are necessary.
Hardware Support
Troubleshooting and repair of servers, workstations, and laptops; printer and fax machine maintenance.
Synergistic Technologies Inc can support all makes and models of servers, including rack-mount servers and blade servers, workstations, laptops, and tablets. Such support can include troubleshooting the performance problem, hardware repairs, component upgrades, and software upgrades. We can build servers and workstations for specific requirements very economically.
Printer problems of various types are a major source of computer service calls. We can troubleshoot such problems and provide solutions, as well as provide basic maintenance service.
One of our client's patient registration department decided that they were using far too much paper to print reports that they received over the internet from another agency. We created a special virtual printer application for them that combined four pages of report on one side of a sheet of paper which, when combined with duplex printing, resulted in a reduction in paper use for that one function of over 75%.
Telecommunications Support
Maintenance of PBX and VOIP telecommunications systems; expansion planning and installation.
The steady improvements on voice over internet protocol (VOIP) technology make it increasingly attractive to business due to the cost savings compared to the traditional telephone line, with greatly reduced line costs and lowered installation and maintence costs. Voip also offers abundant features which can greatly leverage the value of your phone system, such as extremely flexible call management options, remote use of the system, conferencing, etc. There are technical considerations such as bandwidth availability and eqipment requirements to consider when planning a changeover to VOIP, and Synergistic Technologies Inc can be an important resource for such planning.
Synergistic Technologies Inc is experienced in the maintenance and support of both PBX and VOIP telecommunications systems, as well as planning for expansions and the actual installation of systems.
Why Outsourcing Makes Sense
Synergistic Technologies Inc is highly attuned to the needs of small to medium size healthcare facilities. Your security, the confidentiality of your data, and your bottom line are our top priorities.
Many clinics feel they cannot economically justify a fulltime computer technician on staff and consequently problems that arise either get relegated in a haphazard way to whoever will tackle them or ignored completely. This situation can be a tremendous drag on productivity. By making Synergistic Technologies Inc part of your team, you can have instantly available the same range of services provided by the IT departments in large hospitals at a fraction of the cost of developing your own IT staff.
If you do have in-house IT personnel, we can fill in the skill gaps they may have or simply assist during project implementations when your own staff has more to do than they can handle. Also, we can provide services best done by outsiders, such as security penetration testing and auditing of security and backup procedures.
Network Administration